systweak

Resolving SSL Errors During Agent Installation on Windows 7/8

If SSL settings are not enabled on Windows 7 or 8, you may encounter SSL errors while installing the agent.

To enable SSL, follow these steps:

  1. Press Windows + R on your keyboard to open the Run dialog.
  2. Type regedit and press Enter to open the Registry Editor.
  3. Navigate to the following paths. If the keys do not exist, create them:
  4. HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.2\Client
    Key: DisabledByDefault
    Type: dword
    Value: 0

    Key: Enabled
    Type: dword
    Value: 1
  5. Close the Registry Editor.
  6. Reboot your computer to apply the changes.